Thank you for your Pride 2020 travel booking
Although a very hard decision to make, the decision to cancel Pride 2020 was correct and our attention and appreciation now turns to the NHS and the health of our nearest and dearest.
As you kindly booked your 2020 Pride travel with us, we now have the huge administration task of finding out your intentions regarding your current booking. As we are a small family business we are looking to maximise the use of our online booking system to manage the bulk of the operation and your co-operation will be much appreciated.
Essentially, you have 2 options :
Option 1 - move your travel booking to Pride 2021 and pay no more, therefore securing your seat(s) at current prices. We expect coach hire costs to increase after this Covid - 19 outbreak.
Option 2 - request a face value refund*, therefore cancelling your travel seat(s). Please note that after the 31st May 2020, your ticket will be automatically moved to Pride 2021.
* Face value of ticket does not include original booking fee
Please note that we do not have insurance to cover this cause of cancellation so clearly, we would love to have you on board for Pride 2021 so option 1 would best suit us and allow us to plan routes accordingly.
Please note that if you select Option 2 - there will be a delay in processing your face value refund due to the large number of bookings to process.
Finally, Event Travel Hub will come out of this in one piece and we look forward to welcoming you on board for Pride 2021.
Please be safe and look after yourselves.